TECH SUPPORT

How to Create an Auto Responder:

1. Go to our site: http://www.comentum.com
2. Click on Client Center (upper right of web site) and click Admin
3. Click on your Domain Name (underlined) to view email accounts
4. Click on the email account that you wish to create an Auto Responder.
5. Click on the Responder tab (on top) and use the following settings:
   - Status: Select Respond Always.
   - Period: Leave as is.
   - Reply from: Leave as is
   - Reply between from: Type in the date that you wish to start the Auto Responder - use the yyyy/mm/dd format for example: 2005/10/22
   - Reply between to: Type in the date that you wish to end the Auto Responder - use the yyyy/mm/dd format for example: 2005/10/28
   - Reply only if to me: Leave as is
   - Responder File: Click and type your Responder Message.
   - No Responder File: Leave as is.
   - OK: Click "OK" to save settings.
6. Test your Auto Responder.

The items that we specify to "Leave as is" are for advanced settings and are not necessary for general use.

Advanced Configurations:

How to setup email forwarding
How to create an Auto Responder
How to turn on Spam Filter

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