Business Planning for Web Projects
Server Management and Hosting
Dedicated / Managed Hosting Comparison
Reviews, Uptime Statistics
by Bernard Kohan
There are many companies that provide managed hosting services.
Comentum also provides managed hosting services. For the clients who need full confidence that their website stays online even when there is a major event such as earthquake, fire, fiber cut, major power outage or other large events, we recommend colocating in different locations. We also recommend using different providers.
For the purpose of hosting your enterprise site in multiple locations, I have put together a managed hosting comparison chart of the top hosting providers (see below chart).
Additional note:
Below research is in the area of Managed Hosting and not
Cloud Computing.
I would recommend against Cloud Computing since it is a
new technique and needs improvement.
With Cloud Computing, there is a sharing of CPU and hardware resources. This makes it difficult to troubleshoot issues that could arise from sharing resources.
Also, although the base rate for Cloud Hosting or Cloud Server Hosting seems to be very attractive, the cost of additional bandwidth usage and RAM can get very expensive.
Quick Summary Notes:
- Rackspace - Managed server is their specialty so they have a good system in place - downside, they provide volume so there will be less hands-on, also, they are not generous with their server hardware; however they are generous with their bandwidth because they have large bandwidth resources.
- INetU - managed server is their specialty, they have a good system in place - they are more hands-on - they are less volume and more personalized approach - their server hardware is decent but they are not generous with their bandwidth.
- LiquidWeb - Managed server is about 50%-60% of their business - from technical data I gathered from their website, they have put together a good system for managed server and backup - they are offering a very generous server hardware and bandwidth for the price - downside is they provide a volume rather than hands-on and they provide shared hosting which in my opinion may take resources away from their managed hosting.
- The Planet - Managed server is about 60% -70% of their business - from the technical data I gathered from their website, they have put together a good system for managed server solutions and backup - they are offering generous server hardware and bandwidth for the price - downside is they provide volume rather than hands-on and they provide shared hosting, which in my opinion may take resources away from their managed hosting - they also had a major explosion in their Dallas Facility - I'm sure they learned their lesson from that and fixed their electrical problem.
- NeoSpire - managed server is their specialty, they have a good system in place - they are more hands-on - they are less volume and have a more personalized approach - they offer quality server hardware but they are not generous with their bandwidth.
For future growth, hands-on server management, load balancing and clustering, in my opinion, Rackspace, INetU and NeoSpire are all good choices.
Below research was completed on Feb. 15, 2010; Pricing, Hardware, SLAs, ratings and other data may change.
Bernard Kohan is a web application development and technology analyst expert. He is available to discuss any issues or questions you have about web development and the best choices for your company or project.
Bernard can be reached at
858-410-1500
Corporate Office:
Comentum Corp
6222 Ferris Sq.
San Diego, CA 92121
Phone: 858-410-1500
Fax: 858-410-0707
Sales:
800-387-1920
Hours: Mon. - Fri.
9 a.m. - 5 p.m. PST
| Rackspace | INetU | LiquidWeb | The Planet | NeoSpire | |
|---|---|---|---|---|---|
| Live Phone Support | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 |
|
Overall Rating based on:
personalized approach, knowledgable support, growth support, value, and my opinion |
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| Backup | CommVault Daily, Two Weeks Retention Tape Backup |
Daily, Weekly Internal Hard Drive |
Guardian, off-site point-in-time snap shots up to minute backup | Alpha Managed - SAN Backup to offsite network EValult Backup |
NetVault Site & MySQL Daily, Weekly, Offsite |
| Updates and Maintenance | ![]() |
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| Hardware Replacement | 1 hour | 1 hour | 30 minutes | 1 Hour | 1 Hour |
| Hardware / Network Control Panel | ![]() |
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| Server Control Panel | N/A | N/A | cPanel Available | cPanel Available | N/A |
| Network SLA / Uptime | 100% |
100% | 100% | 100% | 100% |
| Load Balancing | Available - Cisco 5520 Dedicated |
Available - Shared or Cisco ACE4710 Dedicated | Available - Shared - ASUS or Dedictaed Cisco 5520 | Available - Cisco 5520 - Dedicated |
Available Propriatory Shared or Cisco 5520 / F5 Dedicated |
| Server Clustering | Available Dedicated Maintained |
Available Dedicated Maintained |
Available Dedicated Maintained |
Available Dedicated Maintained |
Available Dedicated Maintained |
| Company Started | 1998 | 1996 | 1997 | 1998 | 1999 |
| US Data Center Locations | San Antonio & Dallas, TX, Herndon & Ashburn, VA | Allentown, PA | Lansing, MI | Houston, Dallas, London | Atlanta GA, Dallas, TX |
| Current Managed Hosting Signup Location | Herndon, VA | Allentown, PA | Lansing, MI | Dallas, TX | Dallas, TX |
| Number of Data Centers | 9 | 5 | 3 | 3 | 2 |
| Backbone Providers | Level 3, Qwest, Telianet, Above.net, At&t, Internap | Qwest, UUNET, Above.net | At&t, Sprint, Level 3, Global Crossing, Savvis, | At&t, NTT, Above.net | Internap, Level 3 |
| Linux | Red Hat Enterprise - ES 5 | Red Hat Enterprise ES 5 | CentOS 5.0 | CentOS 5.0 / Red Hat ES 5.0 | Debian, Red Hat ES 5.0 Ubuntu |
| SAS 70 Compliance | ![]() |
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NO | ![]() |
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| Recent Outages | June 29 2009 - few minutes - power related - Dallas, TX July 7, 2009 - few minutes - power related - Dallas, TX Nov. 3, 2009 - few minutes - power related - Dallas, TX Dec. 18, 2009 - few minutes - power related - Dallas, TX |
N/A | January 30, 2008 March 11, 2008 Partial / Network Issue |
June 1st, 2008 - Severe - electrical explosion - power related | N/A |
| Customer Served | Small - Enterprise | Mid-sized - Enterprise | Small - Mid-sized | Small - Mid-sized | Mid-sized - Enterprise |
| Volume vs Personalized Approach, my opinion |
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| Sales Response, my opinion |
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| Support, my opinion |
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| Firewall | Available - Dedicated Cisco 501 Cisco 5505 |
Available - Dedicated Cisco 5505 | Available- Dedicated Cisco 5505 | Available- Cisco ASA 5510 | Available - Dedicated Cisco 5505 |
| Firewall Cost | $139 per month | $95 per month | $100 per month | $220 per month | $150 per month |
| Backup Cost | Included | Internal Drive: $35 | Data: $100.00 - MySQL: 50 | Alpha -Offsite $120 per month EVault Onsite $80 |
Data: $50 - MySQL: $185 |
| Term | 12 month | 12 month | 12 month | 12 month | 12 month |
| Server, Bandwidth and Pricing* |
1 X AMD Opteron 1212HE DualCore 4GB, 2 X 250GB 2000 GB Outbound Unlimited Inbound $419 Monthly |
1 X Intel Xeon E5504 QuadCore, 4GB RAM, 2 X 250GB RAID 1 500 GB Outbound Unmetered Inbound $425 per month |
2 X Intel Xeon E5504 QuadCore, 4GB RAM, 2 X 250GB 5000GB Inbound/ 5000GB Outbound Monthly $239 per month |
1 X Intel Xeon 2.8 QuadCore. 4GB RAM, 2X 250 GB Drive 2000 GB Inbound/ Outbound monthly bandwidth $299 per month |
1 X Intel Xeon 2.0 QuadCore. 4GB RAM, 2 X 300 GB SCSI RAID Drive 1000 GB Inbound/ Outbound monthly bandwidth $389 per month |
| *Above research was completed on February 2010; Pricing, Hardware, SLAs, ratings and other data may change. | |||||



