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Recent SBC Outgoing Mail Port Block
Resolution
Recently SBC has blocked outgoing mail port
25 for its customers. Customers are experiencing difficulty
sending email. In order to resolve this, follow these instructions:
1. Open Outlook Express
2. Click on Tools --> Accounts --> Mail Tab
3. Double-click on the mail account listed *
4. Click Servers tab
5. Under Outgoing Mail (SMTP), type smtp.sbcglobal.yahoo.com
---(this information may change, you may have to call SBC
for outgoing mail server (SMTP) settings)
6. At bottom section, check "My server requires authentication",
then click on Settings.
7. In new popup, click "Log on using" and type
in the Account Name (SBC email address, i.e. joe@sbcglobal.net)
and Password that was to provided you by SBC global to log
in to your email and internet. Do NOT check "Log on
using Secure password authentication".
8. Then click "OK" and "OK" again.
*If you have multiple mail accounts, you will have to repeat
the process for each account.
**Comentum does not keep records of your SBC account information.
SBC's contact # is (877)722-3755
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Bernard Kohan ©
2007
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